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CONCIERGE SERVICES

We pride ourselves on our world-class, personalized service with three staff members to every guest. Whatever you’re hoping to do, we’ll create a list of recommendations tailored specifically to you.

POOLS & RELAXATION

Soak up the sun on our panoramic roof terrace or relax on a lounger by our 10-metre ground floor swimming pool. At the end of the day, sip a sundowner as you watch night fall over the Atlas Mountains and world famous Koutoubia Mosque.

CULINARY TALENT

Our General Manager Marc Hammani started his cooking career at Bernard Loiseau’s La Cote d’Or and has over twenty years experience in professional kitchens. In January, we’ll be launching our new restaurant Oban, where fine seasonal food created using a combination of French recipes and techniques with local products and flavours will be served.

AWARDS

We’ve been featured in many publications including Conde Nast Traveller, the New York Times, Sunday Times, Daily Telegraph and the Guardian. Brides magazine named us one of the ‘Most Romantic Honeymoon Destinations in the World’ and feedback from our guests also earned us the top spot for romance in Trip Advisor’s 2015 Awards for Africa.

DECO & ART

The hotel is adorned with a mix of European and African art from our collection. In our intimate library, you'll be able to enjoy rare, limited edition books on a range of subjects.

LIVE MUSIC

Enjoy live music on weekend evenings as you eat dinner by the pool in our candlelit courtyards. Our enchanting resident singer performs everything from jazz and blues to classic pop.

Testimonials

Это сказочное место!!!!

Это сказочное место!!!! все ооочень красиво !!!со вкусом!!! каждый уголок этого отеля сделан с душой!!! один из самых красивых отелей кот я видела,хотя и небольшой….но в этом его плюс лично для меня,т.к. я не очень люблю ,когда в отеле много людей! Качество обслуживания действительно на очень высоком уровне. … Плюс доброжелательное отношение персонала. Отдыхали с подругой и через год хотим опять поехать в это замечательное место,где можно отдохнуть с душой … Всем рекомендую!!! не пожалеете!

By Marina M Moscow, RUSSIA

優雅に過ごしたいなら

写真でしか想像できなかった、モロッコのホテル!とっても�� 敵でした。想像通りです。
ほこりっぽい町を散策した後ジャグジーが最高で内装も�� 晴らしく、友人と手を合わせながら喜んでいました。正直、設備にはそんなに期待していなかったのですがお部屋に入った瞬間、その意識を払拭しました。
1泊のみでしたが、スタッフの方々もサービスが良くてもっと滞在したいなと思わせてくれたほどです。モロッコに行ったらまたこのホテルに泊まりたいです!

By Yuina55 Tokyo, JAPAN

La ricerca della perfezione

Cari amici che state cercando un posto per passare delle giornate indimenticabili, sappiate che qui troverete un ambiente fiabesco , cortesia e professionalità, e la evidente ricerca della perfezione da parte di Andrea e Didier. Quando ho letto le recensioni mi sono quasi insospettito per il loro livello, solo vivendo qualche giorno in questo hotel le comprenderete.

By gianluigi  ITALY

Luxurious oasis in the Medina

This is truly a beautiful riad and we would give it 6+ stars if it was possible. We stayed in the Guepard room (2 adults and our 6 year old) for 8 nights. We found this room worked really well for us as there is a separate stair entrance, separate lounge and bedroom. We could relax in the lounge whilst our son slept in the evenings. Additionally we had our own private stairway up to the private terrace. We all loved the rooftop jacuzzi which was extremely welcoming after a dusty day wandering around the medina.

The whole riad is extremely elegantly decorated and furnished. The result is an amazingly soothing atmosphere, especially in the evenings. Facilities are excellent: breakfast whenever and wherever you want. There are plenty of public areas to relax and chill out. The hamman was excellent and I wished we had tried it earlier. We stayed in to eat 2 of the nights along with a snack one night when we had too large a lunch. We especially loved the smoked duck shepherds pie and the chocolate fondant was the best dessert ever, so much so we both ate it 3 times!

The ultimate and most outstanding feature is the level of service. Staff were attentive and friendly. Jill, the owner was totally charming, full of good tips and truly hospitable host. Along with Damien her manager, they make an outstanding team. Damien was extremely helpful; lots of tips, always on hand and a true asset to Jill. The level of personal service from Damien exceeded any expectations and was more than any 5 star hotel in the world. Their greatest achievement is allowing guests to feel totally at home; there is no sense of stuffiness to spoil the charm.

In terms of Marrakech for children, our son loved it so much so he wanted to stay with Jill! There are 2 cats who live there and he was in love with them (he still talks about them!). He felt very much at home in the riad. We went out one night on our own and had Miriam, one of the staff, babysit for us. Other favourites for our son were:

1. The ride up to the riad with Couscous the donkey.
2. We went on a camel trek in the outskirts of the city and would recommend this. The trek on the camel is quite long – 2 hours so it is better suited to children that are at least 5 years old. It was great fun getting dressed up in Berber clothes and head-wear before we set off.
3. The horse carriage ride around the city.
4. Snake charmers in the square and all the evening activities there.
5. Wandering around the souks and seeing all the different activities going on.
6. We went on trip up to the Atlas mountains (arranged by Damien) which we all thoroughly enjoyed. We went to the Ourika valley and trekked up to see 3 waterfalls. The walk is not too demanding but is more suited for the more adventurous children (which our one is), as on some routes there is a need for some brief rock climbing.

Overall, we had an excellent holiday and felt so relaxed that we could have stayed there a lot longer. We totally recommend this and without a doubt I would say this most deserves the 5 stars from amongst all my reviews that I have posted. We will be returning.

By AJZ NETHERLANDS

The Perfect Getaway in the Middle of Marrakech

My wife and I stayed for 3 nights earlier this month at Riad Noir d’Ivoire at the very end of a 9 day honeymoon through Morocco. We’re glad to chose to end our honeymoon at Riad Noir d’Ivoire because it would have been hard to stay anywhere else after our fantastic, magical experience there. A few highlights:

SERVICE: The Riad staff took great pains to make us feel at home, from ensuring they were present to greet us upon arrival in the nearby city square, to walking us through the windy street at night, to serving us champagne upon arrival, to leaving flowers on our floor to make us feel like honeymooners, to always being available when we had a question or need. In short, I’ve never felt more at home anywhere I’ve stayed and I’ve traveled significantly.

ACCOMMODATIONS: The Riad is stunning and full of beautiful nooks and crannies begging to be explored and enjoyed. Each room is a masterpiece, decorated with loving care and a careful eye. The recent expansion and addition of a clear covering over the Winter Courtyard has taken the Riad to a whole other level. (Other reviewers who called the Riad “corporate” or “tired” or “lacking in charm” clearly have some sort of personal axe to grind — the Riad is sumptious and captivating). The heated outdoor pool flanked by a wall of waterfalls in the Summer Courtyard will make you feel like you’ve been transported to your own personal hideaway.

FOOD: Although there’s several terrific restaurants nearby, my wife and I ended up eating several meals at the Riad because of the quality of the food, the warmth of the staff, and the desire to soak up more of the peace and beauty of our surroundings. Every meal was delicious and reflected the best of Moroccan cuisine.

SPA: My wife and I availed ourselves of the on-site hammon (bath) and massage and were extremely pleased. The facilities were spotless and the staff absolutely terrific.

LOCATION: The Riad is located off a winding side alley, almost like a Moroccan speakeasy. My wife and I felt safe during our entire stay and the staff was always available to guide us to/from the Riad when we felt a little extra company was desired. Everything that one would want to see in Old Marrakech was within walking distance from the Riad.

In short, I give Riad Noir d’Invoire my highest recommendation. My wife and I had considered staying at La Momounia and were glad we didn’t. We’ll be back and look forward to enjoying more of the calm, charm, and considerate service that made our first stay at this retreat magical.
Room Tip: Try the Guerpard Room. It has its own internal staircase that leads to a rooftop oasis.

By dutyhoangrcountry Washington DC,UNITED STATES

Traum aus 1001er Nacht

Wir können das Riad Noir D’Ivoire rundum nur allerwärmstens empfehlen.
Ein Traum aus 1001 Nacht! Wunderschön ist die Architektur und Inneneinrichtung des gesamten Ensembles, angefangen vom Innenhof bis zur sonnigen Dachterasse (auf der auch Frühstück serviert wird!). Das gilt auch für die Zimmer die märchenhaft eingerichtet und dazu blitzsauber sind.
Die Freundlichkeit und Aufmerksamkeit der Riad-Leitung und des gesamten Personals sucht seines Gleichen und geht weit über den sonst gewohnten Hotelservice hinaus. Angefangen mit einer Begleitung, die uns den Weg zu den Souks zeigte über Restaurant- und Sightseeing-Tipps (die alle durchweg von erster Güte waren!) bis hin zu einem Tagesausflug an den Atlantik mit einem Privatfahrer nach Essaouria wurde alles getan um uns einen wundervollen und unvergesslichen Urlaub zu bereiten.
Wir kommen wieder!

By David M Munich,GERMANY

Week end au pays des Mille et une nuit

Cet endroit est féerique, j’ai eu l’impression d’être un Prince dans ce Riyad digne d’un palais.
Le lieu est somptueux, calme, apaisant, le personnel est sympathique et souriant
Nous vous recommandons de diner, notamment le repas marocain est divin,
Que dire du hamman suivi d’un massage coco
Et de la terrasse sur le toit avec jacuzzi
Pas de souci avec le telephone confié par la Maison, Hassan veille sur vous
Merci à toute l’équipe très attentionnée, qui m’a laissé de merveilleux souvenirs,
Merci de votre gentillesse.

By Vincent et Ca FRANCE

Un Eden caché à Marrakech!

C’est après un véritable périple Médinesque-pittoresque qu’au détour d’une simple ruelle, cachée des souks et du tumulte, nous avons fait la découverte d’une véritable oasis d’abondance, de luxuriance et de calme absolu. Notre accueil exclusif autour d’un petit déjeuner tout de miel imprégné a fini de nous envoûter, lorsque nos bagages déposés dans notre suite Zèbre nous nous sommes écroulés! Quelle splendeur que ce riad miraculé! Tout en lui, sa beauté, son aura, sa simplicité a fini de nous ensorceler! Bravo à Jill et aux siens pour cette découverte exceptionnelle ou le simple bon goût et le professionnalisme nous aurons permis de passer un séjour absolument inoubliable! MERCI

By AlexGe9  Genève, SUISSE

Excellent hotel!!

Before reading this review you can look at my other reviews and see that I have stayed in some of the world’s top hotels (e.g., Burj Al Arab, St. Petersburg Four Seasons, Tokyo Mandarin, Amans, etc.). That being said, I still give this an “excellent” rating. We stayed here in December 2014, and I would definitely return. Here are some factual observations:

1. Like most riads in Marrakech, this one is impossible to find if you don’t know where it is (see the attached Google map showing the exact location). That being said, they give you a local cell phone to call if you get lost. Apart from the difficulty finding it, the location could not be more perfect. It is in a more “local” part of the Medina and a 15 minute walk to the main square. While by US standards some may think this area is “sketchy,” we felt perfectly safe and actually liked the area a lot.

2. Once you enter through the unmarked door from the alleyway, a stunning riad awaits. We were greeted by Andrea and Dider, and they could not have been more pleasant and welcoming. They gave us a complete description of the riad and its services and we were off to the Panther Suite. Everything was top quality and beautiful in a traditional Moroccan style.

3. The panther suite itself is great. It has a sitting area, king size bed, en suite bathroom, and the world largest tub/shower. There is also a fireplace which they will light for you on request. The Panther suite also includes a private terrace (upstairs) with a hot tub.

4. If you stay in the Panther Suite, they serve the included breakfast on the private terrace in the morning. The breakfast included a selection of fruit, yogurt, french pastries and breads, tea, one Moroccan specialty that varied day-to-day, and (for a small charge) you can order eggs too. We were stuffed every morning.

5. The internet is free and you can connect as many devices as you wish. The internet speed was ok for being overseas. It could just barely support a Skype phone call. Video streaming was not possible.

6. We arranged a transfer to/from the airport through the riad. The price was reasonable and everything went smoothly with the driver waiting for us outside immigration with a sign.

7. We ordered room service a few nights. One of the benefits of being at a small place like this is that the room service shows up nearly instantly (i.e., no waiting an hour for a beer to show up!). The food was very good and the prices were reasonable.

8. Everyone at the riad was very polite and service oriented, without being overbearing (like you may find at the Tokyo Mandarin). Andrea and Dider were great, took care of everything we asked for, and seemed to be pleasant, genuine people. Once the final bill was presented, everything was correct and as expected.

By tacostuff, New Hampshire UNITED STATES

Incredible!! Like something from a dream or film!

From the minute the ornate door on the dusty back street of Marrakech’s Medina opened we knew this place would be special!

We spent four days and both the management and the staff were faultless; upgrading our room for our anniversary, cutting up a giant watermelon we brought in from Souks and bringing us dinner on our private rooftop, to name a few.

The rooms we stayed in have the most incredible decor, that you actually feel you are playing a part in a Scheherazade’s story.

The breakfast, oh my god the breakfast…….

In summary cannot recommend the place enough, so I will stop trying so you can just go and book it now.

By Chris & Jo UNITED KINGDOM